I thought I was purchasing from a reputable company. I went on their website with the intent to purchase the 100 piece kit. Their website defaults to the 500 piece kit and the heat gun. I selected the 100 piece kit and deselected the heat gun. My purchase should have been $39.99. I completed the checkout process and a few minutes later was notified by my credit card company that I was being charged $129. I then received an email from Solderstick with my invoice showing the 500 piece kit and heat gun. I did not order the 500 piece kit or heat gun. When I emailed Solderstick customer service, actually 4 times, I was advised that they could not change the order and that when it arrived I could just return it for a refund. It arrived on Monday, I've sent Solderstick customer service 3 more emails trying to return the order that I did not place and they have failed to respond. DO NOT BUY FROM THIS COMPANY - once they have your money they don't want to know you.
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SolderStick Waterproof Wire Connectors is one of the world's leading wire connector stores for automobiles, marine applications or home electrical DIY repairs. We pride ourselves in our comprehensive policies and highest quality wire connectors with best customer service, saving our customers over 30-50% off retail costs.
