Put in my first support ticket on Monday to help resolve a third party battery issue and was pleasantly surprised how quickly the ticket was actioned. The first item, giving the battery supplier guest access to my Solis cloud account was actioned in less than an hour. The second action, updating the Solis inverter firmware, was completed within 24 hours.The Solis inverter is still running smoothly since installed in April 2023.
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Established in 2005, Ginlong (Solis) (Stock Code: 300763.SZ) stands as the world's third-largest PV inverter manufacturer. As a global provider of solar and energy storage solutions catering to residential, commercial, and utility-scale customers, we deliver value across the solar supply chain. Operating under the Solis brand, our solar inverter product line employs innovative string technology, ensuring top-tier reliability validated through rigorous international certifications.
By amalgamating a global supply chain with world-class R&D and manufacturing capabilities, Ginlong tailors Solis inverters to each regional market, with dedicated teams of local experts providing exceptional service and support. Our proven bankability has garnered support from leading financial institutions, assuring robust, long-term returns on investment. Collaborating with stakeholders, we are committed to expediting the world's journey towards a more sustainable future.See more
