I've had my Solis RHI-3.6 K for 3 years with no problems. Managed to "tune" it meet my needs precisely. Unfortunately the display went blank. I could see it was all working but had no idea how to change parameters. Bought a datalogger and connected to an app. Raised a "ticket" on the customer service site with Solis and within 3 hours I had my firmware updated which brought back the display and they gave my App and PC permission to control the inverter.Great Service from Mohit Raperia at Technical Support.
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Established in 2005, Ginlong (Solis) (Stock Code: 300763.SZ) stands as the world's third-largest PV inverter manufacturer. As a global provider of solar and energy storage solutions catering to residential, commercial, and utility-scale customers, we deliver value across the solar supply chain. Operating under the Solis brand, our solar inverter product line employs innovative string technology, ensuring top-tier reliability validated through rigorous international certifications.
By amalgamating a global supply chain with world-class R&D and manufacturing capabilities, Ginlong tailors Solis inverters to each regional market, with dedicated teams of local experts providing exceptional service and support. Our proven bankability has garnered support from leading financial institutions, assuring robust, long-term returns on investment. Collaborating with stakeholders, we are committed to expediting the world's journey towards a more sustainable future.See more
