solitudefashion.com

2.4
2.4 Based on 10 reviews

...

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Sebastian L.
Zero stars would be more fitting

I would give it zero stars if that were an option. I’m from Europe and was drawn to this company thinking it was based in the Netherlands. There was a phone number, which I later realized must be fake since it was always busy. I discovered that the company ships solely from China. I attempted to cancel my order before it shipped, as the website indicated I could, but they refused. Upon receiving the product, it lacked care labels and appeared to be a cheaply made plastic jacket. It should be illegal not to include any labels. I requested a refund and a return label, but they only offered store credit, a 10% refund, or an exchange. When I insisted on a full refund, they hesitated, clearly not wanting the product back. They provided a return address in China, which I knew would never work. I eventually disputed the charges with my bank and received a full refund. This is a fraudulent company! Avoid making a purchase!

1
Date of experience: Oct 31, 2025

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