The companies pre holiday support wasn’t bad but we did receive a phone as outlined. This meant we had an early flight 9am arrival but couldn’t get into the villa until 4pm. When we contacted them they suggested we hang out at a local bar with our son.They did help move the check in to 12pm but we still had to kill two hours. I think the phone call would have prevented all of this.The advert wasn’t accurate because the villa was immaculate and like a high star hotel and had quite a few elements that weren’t great.The villa owner did pop around to look but didn’t change much and the furniture was tattyThe mattresses were rock hard and it was like sleeping on a wooden box with a yoga mat on top.Also, the pool guy would just let himself in and my wife was sunbathing topless.He would then leave a hose in the pool and ask us to turn it off after 30 minutes.We paid several thousand pounds to stay at this villa and it wasn’t worth it
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We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools.
Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you:
- Loads of choice – more villas and destinations to inspire your break.
- Peace of mind – villa managers nearby and 24/7 phone support while you’re away.
- Wonderful holidays – guests love what we do
With over 2500 beautifully selected villas across over 40 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2025 British Travel Awards, you're in safe hands with us.See more
