I wrote the below review yesterday however today I will say that everything has now been rectified our rep Elena worked tirelessly all day and sorted everything going above and beyond to sort each issue we had she was amazing and we are grateful for all her hard work she has completely restored our faith in Solmar villas we would just suggest that they get a WhatsApp helpline which would make things much easier for their customers Currently on holiday in turkey have contacted solmar villas numerous times as villa has no sheets on 2 of the beds, dirty towels, showers have scalded my daughter and are covered in limescale we have no gas to cook with electric keeps tripping, plates are all chipped with sharp edges, kitchen is not fully equipped as stated with even basic equipment making self catering almost impossible, 7 phone calls not once has the in resort rep got in touch even though we’ve been promised she would and not heard back from solar apart from a generic response saying they are prioritising people who are booked within next 14 days what about the people already on holiday!!!!!!
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We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools.
Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you:
- Loads of choice – more villas and destinations to inspire your break.
- Peace of mind – villa managers nearby and 24/7 phone support while you’re away.
- Wonderful holidays – guests love what we do
With over 2500 beautifully selected villas across over 40 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2025 British Travel Awards, you're in safe hands with us.See more
