Absolutely no customer service whatsoever, called 5 times re ants infestation and no one came out, now on 2nd day of not sleeping. Villa Tian in lanzarote, it's beautiful but can't enjoy because of ants and no one willing to help us, horrible holiday so far and will think twice before booking another one of their villas. I'm not daft I know these things can occur but to have reported 5 times , each time being told someone will be in touch is shocking. The 5th time I've had ants crawling on me. Not happy at all, holiday was not cheap UPDATE- Villa Manager visited and went over everywhere with spray and profusely apologised, the previous visitors had left tons of food out in wardrobes, furniture, tables , everywhere, showed me proof. Hopefully that's the end of it
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We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools.
Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you:
- Loads of choice – more villas and destinations to inspire your break.
- Peace of mind – villa managers nearby and 24/7 phone support while you’re away.
- Wonderful holidays – guests love what we do
With over 2500 beautifully selected villas across over 40 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2025 British Travel Awards, you're in safe hands with us.See more
