We are currently staying in a Solmar villa in Zakynthos and the experience has so far been atrocious. We pre-booked a high chair and cot for our 7 month old, we reconfirmed that this was included just before we travelled but arrived to find neither in the villa. The 24 hour help line was unanswered everytime we called and no one returned any of our calls. The next day after meeting the onsite caretaker and continuing to call the helpline both a highchair & cot were provided, however the cot was horrendous and unusable. The mattress did not even vaguely fit the frame, was clearly from a completely different cot. It would have been dangerous to let our baby sleep in it. It was also absolutely filthy.Other issues include no plug for the bath so cannot bathe our children, none of the duvets have covers on them & they are dirty.Would not recommend this company, they are unhelpful, absent, liars and expensive for how shabby the villa is.
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We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools.
Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you:
- Loads of choice – more villas and destinations to inspire your break.
- Peace of mind – villa managers nearby and 24/7 phone support while you’re away.
- Wonderful holidays – guests love what we do
With over 2500 beautifully selected villas across over 40 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2025 British Travel Awards, you're in safe hands with us.See more
