solmarvillas.com

3.7
3.7 Based on 201 reviews

We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools. Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with pe...

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Richard Brittain
Villa Konstantinos – Honest Review - Crete

Villa Konstantinos – Honest Review - CreteIf you’re considering Villa Konstantinos because it’s advertised as a “luxury” escape — think again. On the surface it’s spacious with a decent pool, but our 10-night stay was plagued with constant intrusions, poor maintenance, unreliable facilities, and one deeply upsetting issue that no guest should face.Positives • Spacious property: Plenty of room for families or groups. • Private pool: Well maintained and the best feature of the villa. • Outdoor BBQ: Great to have, though no coals provided. • Air conditioning: Worked well throughout the villa.Negatives • No privacy: Staff entered the villa grounds unannounced every day — morning, noon and night — mowing, cleaning the pool, and doing maintenance. Staying with three women, this felt intrusive and unsettling. We never knew who might appear. • Rude cleaning request: Mid-stay we were abruptly told to leave so cleaners could work, with no consideration for our young baby. • Disturbance on arrival: On night one, at 3 a.m., part of a doorframe broke off with a loud crash, waking everyone. • Terrible directions: We spent two hours lost in the mountains at 3 a.m. trying to find the villa; only the UK-based owners helped us locate it. • Poorly maintained facilities: • Outdoor furniture was worn and dated. • Kitchen equipment battered or missing; extractor hood broken. • Several door handles broken. • Washing machine door damaged and hard to open. • Upstairs bathroom floods when showering as the central drain overflows. • Rainfall shower head covered in mould; we asked cleaners to clean it, but they didn’t. • Patio overrun with ants — a single dropped crumb was swarmed in minutes. • Pool table in terrible shape; balls chipped and unpleasant to use. • No guidance on hot water — only after seven days did we find a hidden black button to activate it. • Mattresses uncomfortable; after 10 nights my back was ruined. • Unreliable electrics: The fuse box tripped five times, usually overnight, cutting power and turning off the fridge — worrying when storing baby milk. • Animal welfare concerns: A friendly stray dog was on the property. My partner spent days arranging a loving home for him, only for staff to twice remove and abandon him (first at a beach, later on the coastline) despite us asking them to leave him. This was appalling and deeply upsetting. • Misleading advertising: Photos clearly show the villa when it was new; they don’t match the tired, poorly maintained reality. The property is marketed as “luxury,” but it’s far from it.Ratings • Privacy: ⭐☆☆☆☆ • Cleanliness: ★★☆☆☆ • Facilities: ★★☆☆☆ • Comfort: ★★☆☆☆ • Pool: ★★★★☆ • Overall: ★★☆☆☆Final thoughtsVilla Konstantinos could be great, but currently it’s let down by intrusive staff, rude guest handling, poor upkeep, unreliable electrics, hygiene issues, and — most upsetting — the mistreatment of a stray dog. A holiday villa should feel private and relaxing; this one didn’t.The glossy photos and “luxury” label don’t reflect reality. Until the owners address privacy, maintenance and guest care, I cannot recommend Villa Konstantinos and strongly advise looking elsewhere.

2
Date of experience: Sep 13, 2025

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Business Details

  • We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools.

    Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you:

    - Loads of choice – more villas and destinations to inspire your break.
    - Peace of mind – villa managers nearby and 24/7 phone support while you’re away.
    - Wonderful holidays – guests love what we do

    With over 2500 beautifully selected villas across over 40 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2025 British Travel Awards, you're in safe hands with us.See more

  • email concierge@solmarvillas.com
  • call 01283505710
  • language https://www.solmarvillas.com

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