This is a terrible company . We stopped in a villa in Cyprus . There was no welcome basics , rusty oven dishes . Pool lads come twice a week on wednesday spent bout 2 hours cleaning pool and tidying garden then come back Friday we wouldn’t let them in baring in mind we leave the Sunday so should come the Sunday . We had aftershave stolen was still in box we left on dining table but thought I must have put it somewhere it will turn up .day I noticed had gone we heard banging in the night but thought must be air con banging doors but wasn’t really strong enough when thought about it . Then when we came home I went to get my money out of my purse and my £280 had gone and my debit card , in my husbands wallet 20 euros had gone . I contacted jet2 and filled form in and contacted Solmar to inform them as it’s their villa and they had the attitude of fill form in and that was it . I explained this was very frightening that someone has been in when we were asleep and imagine if we had come downstairs so they must have got keys and been in as we only went down to village for breakfast and straight back and I used my monzo card for anything I bought but just take bit cash just in case .so pool guys or cleaners and how often do they change key codes . But all Solmar say fill form in . Which we have but no reply apologising for it and say look into it . I rung them again and said jet 2 looking into it . Sorry like it’s Solmar problem not jet2 .I would never book thru these again if this is the way they treat customers
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We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools.
Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you:
- Loads of choice – more villas and destinations to inspire your break.
- Peace of mind – villa managers nearby and 24/7 phone support while you’re away.
- Wonderful holidays – guests love what we do
With over 2500 beautifully selected villas across over 40 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2025 British Travel Awards, you're in safe hands with us.See more
