Booked a villa in Menorca via Jet 2. The villa was filthy and damp. It was also full of sewer gas. This villa in Menorca was a Solmar Villa, neither Jet 2 or Solmar could care less about us as customers, not to mention our health and safety. We had to travel home early as the pool was contaminated with sewage following a storm. Solmar villas own maintenance engineer agreed with us that the villa was not fit for purpose and dangerous. We had to get a flight of the island three days earlier when it became apparent neither Jet 2 or Solmar would help us. Avoid both companies they don’t care!!!!UPDATEMade contact as asked was passed around until cut off. Confirms what I thought and expressed in my review. They don’t care. Avoid this company, if it goes wrong they are happy to take your money and give zero customer service.
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We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools.
Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you:
- Loads of choice – more villas and destinations to inspire your break.
- Peace of mind – villa managers nearby and 24/7 phone support while you’re away.
- Wonderful holidays – guests love what we do
With over 2500 beautifully selected villas across over 40 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2025 British Travel Awards, you're in safe hands with us.See more
