Ordered a 3/4-inch hose. Its interior was the correct size, but its exterior is 1/8 inch thick, making it too large for my hose reel. It was never fully removed from the package and never used, as the size difference was obvious upon arrival; it was not as advertised on the website. I requested return instructions and was told they could not take it back due to its nature—an absolute bogus response and terrible customer service. There are plenty of other companies to choose from. Bad business equals bad review. One star, as they did not even try to solve the problem or make amends. If I treated my clients the way they treated me, I would be out of business. Too bad they can easily hide behind a computer screen.
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