I'm currently on a lengthy hold to GoSkippy (trading name of Somerset Bridge Group) having asked why they call themselves brokers on the GoSkippy website: "A fresh insurance broker here to bring you first class insurance at competitive prices." GoSkippy is categorically not a broker, but a direct sales arm of Somerset Bridge. I think this needs to be clear. The use of the word 'broker' implies the GoSkippy team scans the market to find you a good deal like most brokers do. But in fact they only sell you Somerset policies. This is surely dishonest. I'm still on hold. No-one wants to answer the phone. For context, my wife and I wasted hours considering their car policy in December 2024, thinking we had used the services of a bona fide car insurance 'broker' that wasn't in fact a broker at all.
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