The woman on the phone was absolutely disgusting in terms of communication and respect.Told them about my disease and she did not careLike my car was broken into and the woman was actually implying that my case will be investigated and refused - she said this many times and THEN….Tried to tell me I couldn’t cancel my claim at least 7 times because it’s policy ….. disgusting.And finally after being abruptly put on hold mid conversation again, (multiple times by the way) finally said we have cancelled your claim but will receive a further phone call. Felt discriminated- judged - and made to feel like I was a criminal for trying to get my car repaired.Worst customer service on the earth - that woman should be fired.Avoid at all costs everyone.
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