Terrible communication. Anyone who takes out insurance should check whether this company acts on behalf of the insurer and, if so, avoid it. My car was stolen and this company acted on behalf of my insurance (Goskippy). When the information was requested, I sent it and received no feedback. I had to constantly call them about the developments, but I always got a different answer. They lied constantly. The car was found and they took it to be examined, so we were left without a car with two children for more than a month and they didn't even provide a replacement car. So terrible company. Everyone should avoid them at all costs. If I could, I would give 0 stars.
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