Telling me they payed for an accident repairs and then Expecting me to pay £16.5k for the accident I wasn't involved in rather than taking it up with the person/party who was involved now want to start a recovery process for the money off me yet it's nothing to do with me. I nor my party named on my policy was involved in the accident so take it up with the person/party involved as you told me on the phone that is currently what's happening. No letters no phonecalls messages ect just one email with an invoice attached 2 weeks ago which I replied to to be told I haven't been in contact which I have 3 times now since you have started this "recovery process" and had nothing back
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