somersetbridgegroup.com

3.7
3.7 Based on 201 reviews

We strive to be an innovative, customer- focused insurance group; providing an excellent experience through collaboration and consistently delivering value....

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Emma Hill
I wish I could do lower then a 1

I wish I could do lower then a 1. My car got stolen unfortunately and I sent the car key off to them. They asked why the key was tapped which I explained I dropped it and it’s been like this for 6 months. They then took all the tape off and have said there is no battery which there definitely was as it’s the only key! When Somerset bridge sent the key to the garage they said it wasn’t tapped and was all in bits. They have now said because there is no battery they can’t pay out! So I’m stuck with a car, the damage is unknown as they won’t check, and they’ve took the battery out of my car key just so they didn’t have to pay out. I’m so happy I took a picture beforehand with it taped up because at least my solicitor have said I’ve got a case! Please please do not use these!

1
Date of experience: Aug 01, 2025

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