A couple of months ago, I ordered some pillowcases and quickly noticed that the color was not suitable upon their arrival. Without even unwrapping them, I reached out to request a return. I sent multiple emails but received no response. The website claims they accept returns and will get back to customers, but my experience was quite the opposite. I would strongly recommend avoiding online purchases with such unreliable return policies. This has been the most frustrating experience I've had with a vendor regarding returns.
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