Awful customer service!! I have been admiring this brand for so long and thought I would finally treat myself to one of their swimsuits as they are an investment piece with a high price point. However, I like that that they are sustainable and use recyclable materials. They originally sent me the wrong product in the wrong colour. This is annoying however mistakes happen and returned the item within 24 hours. 20 days after my original order they have now said the swimsuit is dirty and will not exchange or refund me!! I did not even try the swimsuit on due to being the incorrect product. I have yet to have response from them.I am so disappointed as I wanted to love this brand and support a small business but it is completely unacceptable how rude they have been and it looks like I am not the only person to experience this. I do not recommend at all.
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