We moved from London to Portugal in 2025, excited to work with Sotheby’s Portugal Vilamoura office. What we found instead was shocking rigidity, disregard for human decency, and a complete lack of ethical judgment.We attempted to purchase a rural property in Faro for €570,000 to help elderly vendors (88 years old, severely visually impaired) relocate urgently for health reasons. Despite a fair offer and the vendors’ willingness to sell, the Sotheby’s agent refused the sale, demanding an excessive €42,066 commission that would materially harm the vendors’ ability to secure healthcare and housing.In contrast, another agency, stepped in, showing flexibility, reducing their commission to €25,000, and ensuring the elderly couple could move safely. Sotheby’s? Unmoved, unbending, and indifferent.Sotheby’s International Realty prides itself on integrity and discretion. Yet here, the Vilamoura office put profit over people, disregarding elderly clients in urgent need.This is not just disappointing — it’s a reputational risk for a brand that claims ethical leadership. If you value humanity, fairness, and moral judgment, think twice before trusting this office.
Claim your business profile now and gain access to all features and respond to customer reviews.
Sotheby’s International Realty is a luxury real estate brand founded in 1976 by the Sotheby's Auction House.
