**⭐☆☆☆☆ Stay Away – incorrect item, deceptive, and frustrating to handle** I placed an order believing the claims of a family-owned brand offering quality clothing. What I received was the wrong item — and that’s where the trouble began. After notifying them about the error, I endured weeks of back-and-forth emails. They: * Acknowledged the mistake
* Refused to send the correct item
* Offered a “100% voucher” that *didn’t even cover the entire cost* of reordering
* Then insisted I pay for international return shipping (to an overseas location) just to obtain a refund According to consumer protection laws, if a company sends the wrong item, it is their duty to resolve the issue — not the customer's. They disregarded this and kept reiterating their “policy.” This experience aligns perfectly with what many others have reported online: * Products don’t match the images
* Low-quality materials instead of the promised fabric
* Extended shipping durations
* Poor customer service
* Misleading assertions about being a local business They proposed: * A 10% refund to keep the incorrect item
* Then a 25% refund
* Or a full refund only if I covered the cost to return it overseas This isn’t customer service — it’s a strategy to wear you down until you surrender. If you’re thinking about placing an order: don’t.
Numerous reviews on various platforms highlight the same issues. I wish I had looked them up first.
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