Southern Explorations did a great job planning our trip to Ecuador (the Amazon rainforest and Galápagos Islands). They were able to tailor the trip to our budget by finding different dates that worked for us and suggesting options in different price categories. They answered our numerous questions very promptly. Once we booked, they also provided lots of information to prepare for the trip, from needed vaccinations to a packing list.The trip itself went very well. All of SE's recommended places to stay - hotels, lodge, and Galapagos yacht - turned out to be excellent choices. There were a lot of moving parts on this trip and SE did a great job coordinating everything. Our airport transfer drivers were always waiting for us on time (or early). They always had the necessary paperwork/airline tickets we needed or handed us off to the people who did.Really my only complaint is a lack of follow-up once we left on the trip. I would have liked for them to check in on us to see how everything was going - or to let us know about timely information (for instance, when there were protests in Quito that affected our trip). They also missed letting us know about a declaration form that needed to be filled out before we could get on our flight to Ecuador, leaving us scrambling at the airport.All in all, though, I would use SE again and recommend their services!
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