After switching to Southern Phone we have never regularly received the download speeds we pay for, spent hours on the phone on several occasions and followed all advice re reset, with no obvious fix.We were told we could request a technician to check the set up, this was cancelled after being told the NBN had remotely resolved the issue. The issue has NOT been resolved I am currently receiving download speeds of 50% of what I pay for. I keep requesting a technician to attend onsite with no success. My advice would be DO NOT get satellite NBN via Southern Phone. It could be that the NBN satellite service is just poor but I also received poor customer service from Southern Phone.
Claim your business profile now and gain access to all features and respond to customer reviews.
Southern Phone is one of Australia's leading providers of mobile phone, home phone and broadband services. Select from our range of great value plans today.