I booked a flight that got canceled on the day I was supposed to leave. When I contacted customer service, the representative made me feel like I had been scammed and that I might not get my money back. It was a stressful situation, especially during the holidays. However, I called back and spoke to another representative who was much more helpful and straightforward, which I appreciated.
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The official Southwest Airlines website with Ticketless Travel reservations, Southwest Airlines schedules and fares, and general information about Southwest Airlines.
