southwest.com

1.8
1.8 Based on 21 reviews

The official Southwest Airlines website with Ticketless Travel reservations, Southwest Airlines schedules and fares, and general information about Southwest Airlines....

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Jonah Parker
Customer Service Concerns

Upon arriving at the airport for our flight, we were informed that it was delayed. We spent the entire day trying to reroute our travel. When we finally boarded the last flight, they refused to wait for us despite our long wait. Our group included small children and seniors, yet we were given inadequate accommodations. One elderly man was injured reaching for a snack, and we were left without proper facilities overnight. This experience was extremely frustrating, and I won't be flying with this airline again.

1
Date of experience: Nov 30, 2025

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Business Details

  • The official Southwest Airlines website with Ticketless Travel reservations, Southwest Airlines schedules and fares, and general information about Southwest Airlines.

  • language https://www.southwest.com

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