We have been loyal customers for years and recently attempted to purchase travel points during a sale. However, due to a technical error, we ended up with multiple pending charges. Customer service was unhelpful, and we had to reach out to our credit card company to resolve the issue. The lack of support from the airline in this situation was disappointing.
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The official Southwest Airlines website with Ticketless Travel reservations, Southwest Airlines schedules and fares, and general information about Southwest Airlines.