Order ID 403712 dated 31/05/24I take up with you a matter reg purchase of trousers (buy one get one free) under Order dt 31.5.2024. Cash (Rs.1199)was paid on delivery, and on opening of parcel we found only one trouser (black). We reported it to delivery boy, who said he can't do anything about it. A pic of the parcel bag was sent to company, which brings out following facts clearly:1. Under product name: Buy 1 Get 1 Free2. Parcel label also reads: Combo TR 42 Dark gray & Black.Got only one trouser black grey was not there.repeatedly tried to register my complaint through company customer care number, but sadly it didn't work.I mailed them with request to deliver another trouser/ gray shade, and compensate me for negligence & harassment on the part of their reputed company. I wish to add that this is my first online purchase experience, outside of Amazon, and which has annoyed & disappointed me to hilt.Planning to file consumer complaint against fraudulent company if grievance not redressed in 15 days.Sincerely S Nagpal DelhiPh: 8700169046, 9990772745
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