spaceslife.com

2.6
2.6 Based on 81 reviews

Spaces Life - All inclusive, fully-furnished private rooms with extraordinary service and real community....

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Thomas Brown
Worst agency I’ve been involved with.

Where do I start? It started really well, very easy to move in. - We had problems with the toilet, therefore had to go to the nearby Tesco to use the toilet. No compensation was offered. This was an ongoing issue. It then was temporarily resolved, but the plumber has left the toilet with grubby solution all over the walls etc. Therefore myself and my housemate spent 3 hours disinfecting the whole area and spent a lot of money on cleaning products. - the cleaner does not come every week. When she does come I don’t see any difference. - Some agents from spaces then visited the property and all the rooms without written notice/consent. I have been battling with them for weeks now about this. However all they give is an apology. Contract has been breached on their end, of which they have confirmed and still no compensation or gesture of good will from them. They had come in and moved some of my stuff, as of course the room wasn’t prepared for visitors. My intimates had been moved - ew!! I will be taking this further with the court. - we also had 12 people view the flat this week all at once. The rest of my housemates were told about this, however I was ‘forgotten’ to be CC’d in. I was off unwell, so therefore In bed. As you can imagine having 12 people come into your room and different times whilst your in bed, is not ideal. I feel like everything is handled very badly; I have been corresponding with the team about their issues for weeks about them breaking contract to then have them ‘forget’ to CC me in is so bad and inconsiderate. It shows that nothing is handled correctly with this company, and they like to take a long time to sort out issues it at all. I would urge you to not sign up with spaces. It will feel great when you move in, they are attentive and kind. However once you’re in they don’t care about you. I’m nervous about getting my deposit back. My room is immaculate, however I know they are trying to take money from me. Appalled by the service I received. I will not be recommending this poor company to anyone.

1
Date of experience: Jun 21, 2019

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  • Spaces Life - All inclusive, fully-furnished private rooms with extraordinary service and real community.

  • language https://www.spaceslife.com

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