I am so tired of the garbage from Spartan.I have been a loyal racer since 2016 and although the experience isn’t always awesome, I would actually enjoy the misery...yeah I know its weird....but after spending thousands in 2018, 2019 and 2020 and not receiving any refund after the shutdown and then recently...In November 2020, I registered for two races (me and my son) for Austin, TX on May 16. I became very ill on Tuesday, May 9th and tested positive for Covid on May 11th. I tried to find out how to defer the race but I was unable to login to many of my accounts to include my email due to my email getting hacked. I sent an email on Wednesday to Spartan and they said I couldn’t defer so close to the race so I’d have to choose another race. Not only is there not a race that works for my work schedule, but i wasn't physically able to change anything online, which is why i emailed for help on Wednesday...After i received a response it was too late to defer (there is a 72 hour no deferment before a race...why? emergencies happen) and there are no other races that work for me. So, I requested a refund. It’s against policy to waive fees to register for another race, even if a racer has covid or some other ailment or disease, and if another race doesn’t work, a racer is unable to receive a refund even if they have Covid. I chose to be responsible and not attend the race. Why does Spartan not offer a refund under certain circumstances? And why do they no offer insurance like an airline or travel agency? This only makes sense.At the same time I registered for the Austin Race, I registered for the NATS stadium race for April 10th, 2021, it was postponed by Spartan and moved to September but I cant make that date. And since that doesn’t work, I have to pay a fee to defer to another race or just eat it, even though its not my decision to choose that date. The Spartan brand only cares about their bottom line, not how their racers are affected and thats truly a shame. I pray these greedy cucks go bankrupt!I will NEVER race with Spartan again.
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Reebok Spartan Race is innovating obstacle course races on a global scale. With 120+ races worldwide, we have three core races escalating in distance & obstacles.