For my mothers birthday she wanted noise cancelling earbuds, I originally ordered the Glass blue Sony C710s, but after bringing up the choices to my mother (it was still a surprise) I realised she really liked the pink version so I knew I had to at least try and see if I could email them and ask if they would be so kind as to change them to pink.They not only swapped them for the pink ones they also cancelled the blue ones which were already on the way no hassles at all, so I can honestly say that they did a very good job, and I can also confirm the item was the real genuine Sony product, and I have registered them with Sony already.Thanks again to Emma for being understanding and swapping them for me.
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