I bought something and paid the delivery fees. But the package never arrived. The customer service is very not helpful and very rude. I purchased the products on April 23 and now I am still in the process of "proving the the package is lost". It takes them very long to reply one email. I have to file a claim with USPS on my own and they made me wait for the results of the claim and hoping that USPS will pay. Is this even possible? VERY BAD EXPERIENCE. I can never bike.
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