Hands down most useless customer service. I purchased a few items online that weren’t compatible with my bike and reached out to see if I could exchange it and got the response that they can’t exchange the item and that they're sorry they don’t have better answer. Now I’m stuck with an odd part that no one wants online. Another time I had a question about availability of an accessory and I was told to go to their dealer to ask about it. Which the dealer had no clue about.
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