In early December, I sent my eyeglass frames to the service for new lenses. Unfortunately, UPS misdelivered my frames and couldn’t retrieve them. The service promptly informed me of the issue and generously offered a complimentary pair of frames with lenses as a replacement, along with a refund option. I declined the refund, opting instead to send in a second pair of frames, and they agreed to provide lenses for both, ensuring I had a backup. I just received my two new pairs of glasses, and they are fantastic! This company offers a valuable service that allows us to recycle our old frames when our prescriptions change. Their exceptional customer service, especially in light of the UPS error, truly impressed me. I will definitely return when my prescription changes again.
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SpecRXDirect makes it easy to keep the frames you love while upgrading to brand-new lenses. We specialize in affordable, high-quality lens replacement - from single vision to progressive and blue light protection. With free shipping, clear pricing, and quick turnaround, our goal is to deliver sharp vision and a seamless customer experience. Trusted by customers across the U.S., SpecRXDirect is the smart way to refresh your eyewear without the retail markup.See more
