In early December, I sent my eyeglass frames to the service for new lenses. Unfortunately, UPS misdelivered my frames and couldn’t retrieve them. The service promptly informed me of the issue and generously offered a complimentary pair of frames with lenses as a replacement, along with a refund option. I declined the refund, opting instead to send in a second pair of frames, and they agreed to provide lenses for both, ensuring I had a backup. I just received my two new pairs of glasses, and they are fantastic! This company offers a valuable service that allows us to recycle our old frames when our prescriptions change. Their exceptional customer service, especially in light of the UPS error, truly impressed me. I will definitely return when my prescription changes again.
Claim your business profile now and gain access to all features and respond to customer reviews.
SpecRXDirect makes it easy to keep the frames you love while upgrading to brand-new lenses. We specialize in affordable, high-quality lens replacement - from single vision to progressive and blue light protection. With free shipping, clear pricing, and quick turnaround, our goal is to deliver sharp vision and a seamless customer experience. Trusted by customers across the U.S., SpecRXDirect is the smart way to refresh your eyewear without the retail markup.See more