I have been having issues with cloudy lenses and went back to specsavers Dawson street several months ago. The girl was friendly but I felt a bit fobbed off with no solution. However, I went back again yesterday and explained to the young man named Matthew what had happened and that my problem still persisted. He had me take a seat and had my glasses looked at and found out I needed to clean them a certain way as my method was not working. He gave me cloths and explained the no fog could make a difference. He was kind and went out of his way to not fob me off. He said to come back if any more problems and he would be happy to help. Happy to say the no fog works. He made me feel like my isssue was important and so was I as a customer. I hope your company appreciate staff like him as he made me feel like I mattered.
Claim your business profile now and gain access to all features and respond to customer reviews.
Browse glasses and contact lenses online at Specsavers. Find your local store and request an appointment online
