UPDATE Thursday 24.041 Glassess collected on 19.04, 2nd pair of glasses ready today - Thursday 24.04 Almost a Month since my visit. Specsaver - no need for me to DM you, you simply cannot look after your customers. If you are overwhelmed with the workload, hire more staff and definitely improve communication as no apologies were sent from your store to apologies for 2 weeks delay!Glasses were due on the 12th of April, to date no sign of them and no update from Specsavers. Communication appalling. Rang them Thursday to see would they have my glasses on Saturday the 12th as wanted to book my daughter for an eye test. I was told they don't know and there is plenty of free appointments if needed. Saturday the 12th, rang them at lunch. I was told that if glasses arrived they will text me. Of course no text, no glasses. Monday 14th still no glasses and no updates from them, not even mention apologies. There is plenty of local opticians that would be greatfull for your service as these people obviously aren't. Avoid, and support your local business. With these guys you will pay 100s€ for your glasses and you will be left waiting for weeks.
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