Very disappointed with the service. All the staff was interested in was upselling. The eye test was rushed and I have no confidence with the test results. I went in just looking for my free eye test and free glasses under the PRSI scheme and the staff kept trying to sell me extras thatvi did not want. I would not recommend Specsavers to anyone. Update 22/11/241) I booked an appointment for my PRSI eye test with Specsavers.2) upon arrival I was recommended an upgraded eye test for an additional €25. I politely declined the offer. 3) I then found myself underground an ear test, which I did not request. The hearing test was conducted in a noisy shop. 4) I was then recommended an ear cleaning, which I declined.5) I was then brought in for the eye test, which, to me was very rushed and I have no confidence in the test results. 6) I was then told that I needed an anti glare coating on my new glasses at an additional cost of €45. 7) I once again explained to the sales person that I was only interested in getting the glasses that are covered under my PRSI scheme. 8) I was told that I could reuse my old frames at no cost but I would still have to pay €45 for the anti glare coating. Again I politely declined. 9) at this stage I had enough and left the shop. 10) I contacted the shop later that day and explained my position and that I would go elsewhere for my PRSI eye test. The staff member did not seem to bothered. All said and done and in my personal experience, the sales staff at Specsavers were very pushy with trying to upsell additional items that I clearly did not need. This to me is taking advantage of the PRSI customers once they have them in the shop.
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