Citywest store tried to upsell me on the OCT scan twice after I'd already declined it. Also my new frames were going to cost me twice what they did last year. When I said I would shop around, I was presented with two further lower prices. Lost all faith at this point and felt I was being fleeced at every turn. Be aware that the OCT scan is optional and you can refuse.***You can go in and get your free PRSI test and leave with your prescription and get your glasses elsewhere or online (as I have now done) for a fraction of the cost.***I did complete the feedback survey with my negative experience and have had no reply or contact from Specsavers to date.
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