I initially got 2 pairs of reading glasses, the lens kept falling out from day one. I bought them back, the member of staff just tighten the screw, the lens fell out again..I asked what they could do to fix them, the staff member just shrugged her shoulders. Extremely unprofessional. 2 weeks later my husband ordered 2 more pairs ( against my wishes) using nasty plastic frames. When my husband went in to collect them, the staff member was very snappy and demanding to know if they had texted him. He told them no, he had phoned them. The staff quality, and the quality of the glasses/ lens has fallen hugely over the past few years. Specsavers inn Waterford... AVOID!
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