It's become apparent that all Specsavers are not the same. I could not believe how rude and dismissive the staff were to concerns about their service. I will never return and would advise people to use another branch or a different provider. From reading other reviews, which I wish I had in advance, it seems I'm not alone in this opinion. I recommend a review of staffing and enhanced customer training, you should be trying to build a customer base, not trying to extract as much money as you can from each person.
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