Shockingly bad service from their Liffey Valley branch. Booked a contact lens assessment almost 1 week ago. 6 days later I get a call - no apology, telling me that they don’t offer that appointment on a Sunday so I need to change my day..The appointment was booked via their own website, clearly showing the appointments available for that day. I asked why they left it almost 1 week before telling me this - the employee said “were only “atter” seein it now”…how polite..no effort made, no acceptance that this is their own error, zero commercial awareness of the value of a contact lens client long term. Don’t bother trying with them - they won’t last with this type of service
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