Just collected my glasses from Specsavers Dawson Street — and, not for the first time, the service was faultless. From start to finish, the entire customer experience was exceptional. The staff could not have done more — all so personable and accommodating. Nothing was too much trouble. The eye test itself was very detailed and thorough, lasting around 50 minutes. Everything was clearly explained by the optician, Lisa, which made the process reassuring and informative.As my prescription is due to change again next year, I opted for the most basic offering — but despite the low cost, the frames are excellent quality. The whole process is smooth and well organised. Booking an appointment couldn’t be easier, and customers are seen promptly at the agreed time.It’s a genuine pleasure to write such a positive review. I’ve been with Specsavers for over 20 years now, and long may it continue. I’ll be back again in 2026. 10 stars.
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