rang for appt receptionist took details of medical card pps number.recieved letter from social welfare to say i was not entitled to eye test under prsi.i asked for under medical card but person who took my details cant have looked or been bothered to see i was a medical card person who for last 9 yrs have used them by medical cardwhen i rang to speak to a supervisor the person would not let me explain and kept interupting me so i asked 3 times to let me finish she then accused me of raising my voice and put phone down on me.rang back to again to speak to someone else only to be told no one else could chat and i would get a call back tomorow or later and again put phone down.reported to head office and complaint logged.never use them again due to rude staff and unprofessional attitude of staff
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