I purchased a new dishwasher from the Gilbert location on a Friday afternoon, and was promised a delivery between 2:30 and 4:30 the next day. About 4:05 on Saturday, I received a call from the delivery person who said now it was 5:00. About 5:15....still no delivery. Called the Gilbert location who reached the driver. Now moved to "maybe" 6:00. I said NO. Not after dark, I had waited all afternoon. Never got a call back from the person who sold me the unit either....not even an apology! Called them Monday morning and was told they rescheduled for Wednesday. This was without my consent. Found out they overscheduled deliveries, that is why mine was pushed so late in the first place. (9 deliveries in one day for one guy). And, they refused to own up to their mistake...refused to arranged a set-time with me....and so now I just cancelled the entire purchase. Not a way to run a business Spencers!
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