Spencer's Tv Appliance -Save your time and money. The sardonic sales representatives are guaranteed to give you the highest pricing, worst yet make you feel that delaying delivery is expected, ie be grateful Spencer's is on your side and will get your order ASAP. When I was told that it would be at least 3 months to receive I contacted the manufacture of the appliances and was told 10 days. vs the 3 months. The manufacture delivered as expected and at a lower cost. Why I did not check the manufacture first is my own stupidity. The worst part of my experience with Spencer's is receiving the refund. It had been 13 days from purchase to cancellation so I would receive a full refund, no restock fee.... It has been over 2 months since cancelling my order and Spencer continues to refuse to issue a refund. Spencer's sales will not provide the elusive corporate office phone number or respectfully address your complaint. All you will get is, I have worked here for, who cares number of years, and this has never happened. The sales representatives cannot provide documentation to the refund only that it happened. With this attitude You should avoid. The Spencer's I grew up transitioned to a tyranny of sales.I had to file a complaint with the AZ Attorney General, Visa and the bank. BUYER BEWARE. To end my story, VISA and Bank never received the electronic transfer and now the attorney general knows the dishonest practices of Spencer's. AVOID and call the manufacture if you want appliances. If you ask, a simple call to the manufacture will get you discounts that will exceed any brick/motor or online.
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