I have a 15 month old Whirlpool french door fridge that has been BAD since it arrived. I have fought with Whirlpool for 14 of those months and finally they agreed to replace it. Whirlpool would only deliver the fridge to Spencers. Unfortunately customer service at Spencers requires a WHOLE DAY COMMITMENT TO DELIVER. So I had to wait until I could find a day, so i called them and what a runaround. Talk about rude and unhelpful!!!!!!!!!!!! I was treated as though I was stupid! She transferred me all over the place to no avail. I told her the transcript had said it Eric who called but it turned out to be Derek but she couldn't work that out. For many years(25 I used Spencers) but over the last 5 -6 years they have become bad to deal with and unhelpful when you have a problem.
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