Scammers BEWARE!!! i signed up with Spinanga a while ago and had been somewhat happy with my experience. I am now appalled at the way in which a company can conduct itself and treat its customers. To cut it short, everytime you make a deposit you earn coins. When you have enough you can purchase free games or you can buy items in a collection and once you compelte a collection there is a reward for you in the form of free credits. I used months of coins and was able to purchase a collection and was quite excited about it. Until I realised nothing was actually going to come of it. I contacted customer service for weeks multiple times and was always given the same run around they are looking into it and it will be sorted out soon. The chats would always abruptly end, and then when i would email about it it would take sometimes a week to recieve a response. I finally saw that they were only wasting my time and would purposely end chats and just give me the same answer everytime. I then did some searching and was gutted to see that there were lots of people who were having the exact same issue and Spinanga had deliberately been deceiving customers and not paying out the rewards. Insult to injury was the fact that they would jsut continue laughing in our faces but giving the same b**lshit lies about it being with the relevant department and it would be fixed up soon. Its now been about 4months and they dont even bother responding to my emails, if i try to chat online it always ends abruptly after wasting 10-15mins of my time, ive even written one of my last emails asking them why they would continue to offer players rewards for purchasing entire collections if they had no intent on actioning it and why they were wasting both theirs and others time and resources when they could easily just take it down and advise that its no longer available..........never have i ever experienced such childish antics, one would expect this fkn maybe a marketstall holder not an actual company with customers all over the world. Just goes to show how illegitimate it all is, so save yourself the time and nerves and just go elsewhere!!!
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