I signed up for a specific plan with a lifetime discount, expecting my speed to be upgraded automatically. However, I found out my speed was not upgraded as expected, and when I contacted support for clarification, the representative was rude and unhelpful. They kept changing their story and offering solutions that seemed disingenuous. I feel like this service is not honest with its customers, and the way they handle issues is unacceptable.
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SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.