spintel.net.au

1.3
1.3 Based on 220 reviews

SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages....

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Chris Connell
Disgraceful customer service when faced with service faults

Repairs in my area to local NBN resulted in no wifi for over 6 weeks - but when l asked Spintel for help or if I can suspend payments until service returned , answer was no. Extremely unhelpful and would not inform me if I would geta refund on period without NBN access and couldn't suspend monthly payments without cancelling my subscription. I cancelled my subscription. Don't be fooled by their canstar rating - canstar obviously didn't need to resolve any problems. Keep away from this company

1
Date of experience: Sep 18, 2025

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Business Details

  • SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.

  • language https://spintel.net.au

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