Joined Spintel, they failed to cancel my old service as promised. Then I've been charged by both companies for internet. They then refuse to help me claim credit for the mistake. Ended up at the TIO, Spintel continuing to argue that it's my fault and won't credit me. In the end the CSO Elsa credited my account but not without continually blaming me. Somehow during this period they have also charged me another month when they aren't supposed to charge until the TIO case is over. The debit failed and then they charge $15 dishonor fee. This company is a joke, poor service, useless to call, never answer, can't help have no respect for their customers. Avoid at all costs. Clowns.
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SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.