Unfortunately I cannot recommend Spintel as my experience has been much like the reviews listed here. After signing up to Spintel on their NBN25 plan based on their low pricing and the 4+ star reviews on other websites, I unfortunately had nothing but issues with regular service drop-outs, much lower download speeds than advertised (as low as 30%) and very long latency/ping, which I had not experienced with any of my previous providers for the same property.After following their online troubleshooting directions and having no luck, I raised the issue with Spintel, yet after a week of having to provide the specifics of the problem repeatedly to multiple different consultants and having to repeat speed tests over and over again (which I had already done prior to contacting them), they finally booked an NBN technician - without consulting me for suitable timeframes - and warned me in their email that I would incur a $150 fee if I was not present in the timeframe they stipulated.That was the final straw for me and so I changed provider today. Changeover took less than an hour and the download speed is MORE than the new provider advertised, proving to me that the issue with Spintel's service is related to how much bandwidth they purchase from NBNco, not a technical issue at all. Their website states they guarantee their speeds, but I saw no evidence of that.
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SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.